A 99.9% Server Uptime
We’ve set up our shared hosting platform using reliable hardware and heavily modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on our physical machines to ensure optimal protection and dependability. We have added several DoS protection devices together with powerful firewalls to make sure our internal network is impregnable and safe.
Our shared plans plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to supply a quality web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve built our own custom network in an effort to ensure a lightning–fast connection speed with the outside world.
And thanks to this, regardless of which data centers you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not content with our hosting services, or if you find them inadequate, or if you decide that you must use a VPS plans instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control over your domain names even if you delete your account with us.
24/7 Technical Support
When you have a hosting company, your technical support engineers are of highest importance. That’s the reason why we have meticulously hand–picked a very skillful team of technicians, each with lots of years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All support tickets are responded to in less than one hour and our average support ticket response time is less than twenty minutes!