Integrated Ticketing System in Shared Hosting
With a shared hosting from us, you’ll never need to leave your account. Our ticketing system is integrated into the Hepsia Control Panel, which is used to manage your entire online presence. You can swiftly access any support ticket while you are browsing your website files or changing various settings. The ticketing system is being closely monitored 24x7x365 by our client care team and the response time is maximum 1 hour, but it seldom takes more than twenty minutes to get support. Unlike some other web hosting companies, we don’t charge more for using the ticketing system, so you can get in touch with us as often as you want and request information regarding any technical or billing issue. Besides, you can see a collection of articles, which will help you deal with the most commonly encountered predicaments on your own.