Irrespective of the fact that the web hosting service offered by the different companies is de facto identical, every provider has got their own platform with its own modifications and different ways to complete specific tasks. In such a case, an information-laden knowledge base would be rather useful both for persons with little to no experience and for technically seasoned users who will ultimately find out how particular tasks are carried out, but will lose valuable time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and easy to use, saving users plenty of time and effort. The consequence is more satisfied clients, as they can effortlessly find the info they are looking for, and a lot less work for the client service staff members, because usually the majority of the queries and difficulties that clients have got are already enumerated in the knowledge base. Provided that the articles are written well and cover more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you have bought your first shared hosting plan from our company or have moved your site over to us, you will become familiar with our platform and our in-house developed Hepsia hosting Control Panel in no time thanks to the fact that we have compiled an elaborate web-based knowledge base where you can find all the info that you may ever need – both general info about the service as a whole and more specific info about the separate features that you can use and the problems that you could confront. The articles are available in two places. The complete article archive can be accessed through the Help section of the Control Panel. You can access relevant articles about the different functions in each and every Control Panel section too. You can get to know how to do virtually everything, from enabling an .htaccess file to administering a mailing list, and all the articles include detailed instructions, so you’ll never become disorientated because of an ambiguous text. Certainly, if you experience a more specific problem and you can’t find a solution in our knowledge base, you can contact our technical support team members 24-7-365.